“The Confident Communication sessions that I undertook as part of the Emerging Female Leaders Program with Hockey Victoria and funded through the Office for Women in Sport and Recreation, grew my messaging and coaching skills. The program introduced me to a range of new concepts and skills including reframing, communication preferences and limiting stories. After the program, I feel more prepared to communicate effectively with my umpires to achieve their goals.” Keeley O’Reilly - Hockey Umpire, Coach & Manager